Customer Care

Interested in becoming part of the Oz Hair and Beauty Team?

Using Shopback to place an order

Earning Qantas Points for your order

Using the HER gift card

How to purchase and use your E-Gift Card Voucher

Placing a phone order

Hair and Beauty product recommendations

What is a Virtual Hair, Skin & Beauty Consultation?

Using live chat on our site

Are your products genuine?

Are your products cruelty free/vegan?

Trade discount or wholesale account information

Price matching

Warranty periods

Gift wrapping

Corporate orders

Product Ingredients

Product or brand requests