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  • What if I don't like a product that your Oz Experts recommended?
  • What is your Return Policy?
  • What if I received Incorrect Item / Missing item?
  • What is your Change of Mind return policy?
  • What if I received a Faulty or Leaking/Damaged Product?
  • Can I return Hair Appliances and Electricals?
  • I had a Skin Reaction, what do I do?
  • Can I return an item to store?
  • When will my return be processed?
  • How will I receive my refund?