The Oz Hair and Beauty Customer Service team and available Mon-Fri 9-5pm for any enquiries regarding products.

Please do note that without being able to see you in person, we cannot make any guarantees that the recommended product will be 100% effective.

• All products are genuine and come with the manufacturer’s warranty. Every product has a different warranty period. Please phone us if there are any queries.

• We gladly accept returns on products that you have purchased from us, as long as it is within 120 days

• We do not offer exchanges on any of our products.